Terms of Service

1. Introduction

1.1 Acceptance of Terms

By accessing or using the services provided by Whisperit SA ("Whisperit", "we", "us", or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must refrain from using our services and notify us immediately to discuss any concerns.

1.2 Definition of Services

Whisperit provides transcription and AI-powered content generation services, primarily designed for legal and medical professionals but not limited to these fields ('Services'). Our Services include, but are not limited to, audio transcription, text summarization, and content enhancement using artificial intelligence technologies.

2. User Eligibility and Account

2.1 Age and Capacity Requirements

You must be at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2.2 Account Creation and Security

To use our Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. Whisperit is not liable for any loss or damage resulting from unauthorized use unless we are notified promptly and failed to take reasonable action.

3. Privacy and Data Protection

3.1 Commitment to Privacy

At Whisperit, we are committed to protecting your privacy and ensuring the security of your personal and professional data. We adhere to strict data protection standards and comply with all applicable Swiss and European data protection laws, including the Swiss Federal Act on Data Protection and the General Data Protection Regulation (GDPR).

3.2 Data Processing and Storage

All data processed through our Services is stored on secure servers located in Switzerland, or in any other secure location we may notify you of, in compliance with applicable data protection laws. We implement state-of-the-art encryption and security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

3.3 User Rights

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or ask for its transfer to another service provider. To exercise these rights, please contact our Data Protection Officer at [email address].

3.4 Limitation of Liability for Data Security

While we take all reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure. Therefore, we cannot guarantee absolute security. You acknowledge and agree that, while we employ robust security measures, no method of electronic transmission or storage is entirely secure. Therefore, you use our Services at your own risk and agree not to hold Whisperit liable for any data breaches that occur despite our security efforts, except where such breaches are a direct result of our gross negligence.

12. Contact Information

For any questions about these Terms, or if you need assistance with our Services, please contact us at:

Whisperit SA, Route des Flumeaux 46, 1008 Prilly, Switzerland

Email: info@whisperit.ch

Billing Disputes: If you believe there is an error in billing or if you have any disputes regarding charges, please contact us immediately at the email provided above. We are committed to resolving billing issues promptly and fairly. Our customer support team actively monitors this inbox to ensure timely responses.

By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.

Last updated: 1st September 2024